Refund & Cancellation Policy

Effective Date: 2026

At GrowJeevan.com, we aim to provide reliable matrimonial and related digital services. Please read this policy carefully before purchasing any paid service, membership, subscription, or digital product on our platform.

No Refund Policy

All payments made for paid memberships, subscriptions, premium features, digital services, or other paid services on GrowJeevan.com are non-refundable, except where a refund is specifically required under applicable law or expressly approved by GrowJeevan.

Once a paid service has been activated or delivered, the amount paid will generally not be refunded.

Cancellation Policy

Users may cancel their membership or subscription according to the cancellation options available on the website.

Cancellation of a subscription will stop future renewals where applicable. However, cancellation does not automatically qualify the user for a refund of any amount already paid.

Access to paid features may continue until the end of the applicable paid period, depending on the membership or service purchased.

Duplicate Payments

If you accidentally make the same payment more than once for the same service, please contact our support team with the relevant payment details. After verification, GrowJeevan may review the duplicate transaction and determine whether an adjustment or refund is applicable.

Failed or Unsuccessful Transactions

If your payment has been deducted from your bank account but the GrowJeevan service has not been activated, please contact us with the transaction details.

We will verify the transaction status and take appropriate action where applicable.

Changes to Membership or Services

Changing, downgrading, or discontinuing a membership or service does not automatically create an entitlement to a refund for the unused portion of a paid period.

Free Services

Free registration, profile creation, browsing, or other free features do not involve any payment and therefore are not subject to a refund.

Exceptional Circumstances

In exceptional circumstances, GrowJeevan may review a refund request at its discretion. Any approved refund will be processed according to the applicable payment method and processing timelines.

How to Contact Us

For payment-related questions, cancellation requests, or transaction issues, please contact:

GrowJeevan.com
Email: support@growjeevan.com

When contacting us, please provide your registered email/mobile number, transaction date, transaction reference or other relevant payment information. Do not share your password, OTP, UPI PIN, CVV or banking credentials.

Policy Updates

GrowJeevan reserves the right to modify this No Refund & Cancellation Policy from time to time. Any updated version will be published on this page with the revised effective date.

By purchasing a paid service on GrowJeevan.com, you acknowledge that you have read and understood this policy.

GrowJeevan.com – Find Your Life Partner. Grow Together.